Table of Content
I am thrilled with our gorgeous Bluestar range, and the fact we have gas now! I am in love with the back splash, that my talented husband Kevin installed. We are obsessed with the silestone counter top color that we picked out 5 years ago when we bought our house. There should be a small satisfaction when you spend some money but HD did not satisfy or fulfill my happiness.
The cabinets turned out very nice with one problem. One cabinet split when they tried to screw it down. After waiting weeks and making several calls I was able to get a replacement door installed. They actually set up install dates and then moved them at the last minute.
Home Depot Kitchens
He doesn't respond and closes out my BBB complaint. She tells me they have had the cabinet doors for 3 months and can now install them. The guy comes out and come to find they are the wrong door style, it doesn't match the others they installed.
This was an hour wait and should have been a red flag to walk out. The next plan was to have someone come out and take measurements. I paid the 48.00 to schedule the installer. The third party installer came out and was very pleasant to deal with. He told me to wait a week and call the store to speak with the in-store designer. The Home Depot pushed me out another two weeks because I denied them doing the job on that Saturday.
Company Profile
KraftMaid had them out to us within a week. Then it took a month to get the good sub back. He said it would take 3-days to hang our new cabinets. MIDDLETOWN, CONNECTICUT -- I purchased over 18K worth of cabinets from Home Depot. I ran into some measuring problems from my first contractor and had to return some cabinets and pay a restocking fee. I paid it because I knew that it wasn't their fault.
The Home Depot ordered new reface material which was promised to be ordered overnight. They had issues getting the material from Canada so it took another week to come in. When it arrived, Home Depot asked me to come in to do it on a Saturday. Normally that would be fine but this was my son's first birthday and we were expecting 40 people over. We waited two weeks for material to come in to reface the entire wall .
COMPANY
To find out more about how we make money and our editorial process,click here. To that end, you should know that many advertisers pay us a fee if you purchase products after clicking links or calling phone numbers on our website. You certainly don't get to check their references 3 ways to Sunday like you should do. Where does your kitchen come out to be 52 linear feet? My kitchen is 15'8" x 12' plus an island and it's nowhere near 52' unless he's counting lowers and uppers separately. Whenever someone says, "sign today to take advantage of...promotion," I immediately back off.
In each department we were treated as if we were interrupting their social life. Saw more than 1 shopper overlooked or ignored while customer of a certain race were placed ahead in lines . Witnessed more than 1 customer leave buggies with item and walk out of the store. We drove many miles farther and did our shopping at a Lowes store. By the way we spent over $17,000.00 on supplies to remodel these properties. The doors and drawer fronts available to refacers today can be second to none in quality.
Home Depot Cabinet Refacing Reviews
He said if I came in that day, he could work with me. I told him I could not make it that day, he said he was off the next 2 days but if I wanted the discount I had to come in within the next 2 days. First, you pre-pay for everything up front.
THE HOME DEPOT® is the world's largest home improvement retailer. The company has expert kitchen designers to help customers with their remodeling project. Then, the company subcontracts remodel contractors to complete the renovation.
Offers like this, usually include the initial visit, design and follow up visit. Why would you be refacing if you are changing countertops? In the age of cheap RTA cabinets, that are pretty good quality today ... Keeping existing cabinets and replacing countertops makes no sense to me. I called to inform them I wanted to cancel my order and have my money refunded.
We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. For example, when company ranking is subjective our advertising partners may be ranked higher. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. Partners may influence their position on our website, including the order in which they appear on the page. I know a HD sub and he does excellent work for his direct customers and his HDs.
I asked to transfer my measurements to another location and I would drive to the location. I received a call a few days later from someone with Design Connect in Atlanta telling me they will work with me over the phone and online with my order. This should have been my next Red Flag.
Someone was there to make sure it was all done right but they indicated they do not set up the insides. One guy spoke no English & the other spoke very little English. I have learned to call the hotline to get action. HD policies needs serious attention and correction. After this experience I will never use Home Depot again.
